0000002: App crashes on device API level 19 and lower

ID	Project	Category	View Status	Date Submitted	Last Update

0000002	Image to Text	Android App	public	2018-03-23 01:11	2018-03-23 01:13

Reporter	Admin	Assigned To	Admin
Priority	urgent	Severity	crash	Reproducibility	have not tried
Status	resolved	Resolution	fixed
Product Version	1.45
Target Version	1.47	Fixed in Version	1.47

Summary	0000002: App crashes on device API level 19 and lower
Description	The app crashes when trying to launch by devices that have API levels 19 and lower (Android 4.4.4 and lower).
Steps To Reproduce	Open app
Tags	No tags attached.

Android Version

Date Modified	Username	Field	Change
2018-03-23 01:11	Admin	New Issue
2018-03-23 01:13	Admin	Assigned To	=> Admin
2018-03-23 01:13	Admin	Status	new => resolved
2018-03-23 01:13	Admin	Resolution	open => fixed
2018-03-23 01:13	Admin	Fixed in Version	=> 1.47
2018-03-23 01:13	Admin	Note Added: 0000002

Admin 2018-03-23 01:13 administrator ~0000002	This issue was caused by the PDF reader. This was fixed by moving java library to a secondary screen. Devices with API levels 19 and lower will be able to use the app and open it normally but will not able to use the PDF converter feature.